Refund Policy
We have a no refund policy.
It is up to you (the client) to cancel the service in which you have agreed to the terms and subscribed to at checkout. To comply with card issuer's terms & conditions, we send out email 7 days before subscription renewal as a written notice stating the automatic charge which you agreed to upon subscription. Only services that have been billed within 10 days of customer contact will be considered for prorated refunds/refunds.
REFUNDS & DISPUTES
Because we are offering digital products that deliver instantly via our dashboard, no refunds will be given. However, under extreme circumstances, refunds may be given at our discretion. Any dispute or chargeback made via you, your card issuer or bank will lead to a permanent account suspension and instant service termination without warning.
You may cancel your subscription of the server for the upcoming billing period after logging into your user dashboard. When you subscribe to a service, you will only be charged for the plan you use at the billing frequency you choose. You will not be charged for any bandwidth of the server (unless you have abused our network).
Refunds are only given out at our discretion.
If we have deemed it necessary or was caused by an issue on our end then any issue will be promptly dealt with, credits/refunds should reflect on your bank statement within 3-5 days.
What if I changed my mind and want to cancel for a refund?
You will have to just cancel the service. Refunds are not given. If a refund is permitted by an administrator under extreme circumstances, administrators reserve the right to charge you an administrative restocking fee of 5.00% of the order total, alongside with a debit/credit card processing fee of (3.9% + $0.30) before you are given a full or prorated refund (determined by the administrators). Service fees will be calculated using the full payment of the service before the prorated refund is applied.
How are prorated refunds calculated?
Prorated refunds are calculated by how many days you have used of the service.
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