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Refund Policy
REFUNDS & DISPUTES
Because we are offering digital products that deliver instantly via our dashboard, no refunds will be given. However, under extreme circumstances, refunds may be given at our discretion. Any dispute made via you or your card issuer and bank will lead to a permanent account suspension and instant service termination without warning.
You may cancel your subscription of the server for the upcoming month after logging into your user dashboard. When you subscribe to a server, you will only be charged for the plan you use at the billing frequency you choose. You will not be charged for any bandwidth of the server (unless the user has abused our network).
Refunds are only given out at our (ZestySolutions) discretion.
If we have deemed it necessary or was caused by an issue on our end then it will be promptly issued, which should reflect on your bank statement within 3-5 days.
What if I changed my mind and want to cancel for a refund?
You will have to just cancel the service. Refunds are not allowed. If a refund is permitted by an administrator under extreme circumstances, administrators reserve the right to charge you an administrative restocking fee of 5.00% of the order total, alongside with a debit/credit card processing fee of (3.9% + $0.30) before you are given a full or prorated refund (determined by the administrators). Service fees will be calculated using the full payment of the service before the prorated refund is applied.
How are prorated refunds calculated?
Prorated refunds are calculated by how many days you have used of the service.
Example Listed Below
Server Cost = 88USD/month
Used Days: 10 days
Unused Days: 21 days
Total Days: 31 Days
(Cost / Total Days) * Unused Days = Prorated Refund Amount (Excluding fees).
(Cost / Total Days) * Used Days = Current Cost of Usage
Prorate Example: Server Cost (88) - (88 / 31 * 21) + Service Fee (8.13) = 51.48
Last modified 1mo ago
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